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What you need to do:​

Please read this information before attending your consultation.

Important: It is your responsibility to notify Vitality before your consultation to ensure coverage. Failure to do so may result in Vitality not covering your consultation fees.

Advanced Gait Analysis/Initial Injury Consultation: Not covered by Vitality benefits (self-funded only)

Before your appointment:

  1. Pre-authorisation: Vitality requires you to obtain a pre-authorisation number before your consultation.

  2. Understand your policy: Ensure you are familiar with your Vitality policy, including any applicable excess

  3. Contact Vitality: You can call Vitality at 0345 602 3523 or log into your Vitality member account HERE. They may require a referral from a Consultant or GP before approving your treatment.

  4. Non-covered items: Vitality does not cover the cost of dressings, medications, or orthotics. These may incur additional charges, which your podiatrist will discuss with you during your consultation.

  5. Policy coverage questions: If you are uncertain about your coverage, contact Vitality directly. The Functional Podiatrist cannot communicate with your insurance provider—this must be handled by the policyholder.

  6. Important: It is your responsibility to notify Vitality before your consultation to ensure coverage. Failure to do so may result in Vitality not covering your consultation fees.

Procedure codes for podiatrists:

Procedure Codes for Podiatrists:

  • Initial Consultation: No code required – pre-authorisation only

  • Follow-Up Consultation: No code required – pre-authorisation only

  • Shockwave Therapy (per consultation): Pre-authorisation required for codes:

    • T5780 for plantar fasciitis

    • T7250 for Achilles tendinopathy

  • Nail Surgery (per toe operated): Pre-authorisation required for code:

    • S7010 (includes local anaesthesia and phenol)

  • Non-Image Guided Injection Therapy (per injection): Pre-authorisation required for code:

    • W9040

  • Dressings, Medications, Splints, and Orthoses (medical insoles): Not covered by Vitality benefits (self-funded only)

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