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AVIVA Insurance – What You Need to Know

Before attending your consultation, please ensure the following:
  1. Pre-authorisation: AVIVA requires you to obtain a pre-authorisation number before your appointment.

  2. Understand your policy: Check your AVIVA policy to understand your coverage, including any applicable excess, which will need to be paid directly to The Functional Podiatrist.

  3. Contact AVIVA: You can reach AVIVA at 0800 068 3827 or log into your AVIVA member account HERE. They may require a referral from a Consultant or GP before approving your podiatry treatment.

  4. Non-covered items: AVIVA does not cover the cost of dressings, medications, or orthotics. Your podiatrist will discuss any extra charges during your consultation.

  5. Policy coverage questions: If you have any doubts about your coverage, contact AVIVA directly. The Functional Podiatrist cannot liaise with your insurance company—this must be done by the policyholder.

  6. Important: It is your responsibility to notify AVIVA before your consultation to ensure coverage. Failure to do so may result in AVIVA not covering your consultation fees.

AVIVA Procedure Codes for Podiatrists:
  • Initial consultation: No code is required

  • Follow-up consultation: No code is required

  • Advanced Gait Analysis/Initial Injury Consultation: No code required

  • Nail Surgery: S7010

  • Shockwave Therapy: T5780

  • Injection: W9040

  • Local Anaesthesia: AC100

Podiatrist Provider Numbers:

  • William Joyce: 600080572

  • Yoni Hochberg: 600167601

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